Shipping Policy

We are committed to providing our customers with a reliable and efficient delivery experience. Please review the following shipping policy for information regarding shipping fees, delivery times, shipping restrictions, order changes, and return shipping requirements.

1. Shipping Fees

Free Shipping Threshold:
Orders with a total value of $39 USD or more qualify for free shipping. For orders below $39 USD, the applicable shipping fee will be automatically calculated and charged at checkout.

2. Delivery Time

Standard Delivery Time:
Orders are typically delivered within 3–7 business days after shipment.

Delivery times may be extended due to circumstances beyond our reasonable control, including but not limited to severe weather conditions, natural disasters, wars, transportation disruptions, or other force majeure events. If your shipment experiences any abnormal delivery issues, please contact our customer support team promptly for assistance.

Pre-Order Products:
For pre-order items, the estimated delivery time will be based on the actual product availability and arrival schedule.

3. Shipping Coverage & Restrictions

Shipping Destinations:
We currently ship primarily within the United States.

Shipping Restrictions:
Certain products may be subject to shipping limitations due to applicable local laws and regulations, hazardous materials (Hazmat) restrictions, oversized or irregular package limitations, or specific address restrictions where certain carriers are unable to provide delivery services.

Such restrictions may apply to certain remote areas, special address types, or locations that cannot be serviced by available carriers.

4. Shipping Partners & Fulfillment Methods

Multiple Logistics Partners:
We work with trusted logistics partners, including Amazon and TikTok Shop (TK), to fulfill and deliver orders. The shipping method and fulfillment partner may be selected based on order details, inventory availability, and operational requirements.

Carrier Selection:
Our logistics partners will select the most appropriate carrier based on shipment conditions, destination, and service availability to ensure efficient delivery.

5. Split Shipments & Delivery Notifications

Separate Shipments:
We make every effort to deliver all items in your order together. However, depending on product availability, product type, and selected shipping methods, orders containing multiple items may be shipped separately.

Shipping Notifications:
Each time an item is shipped, you will receive a shipping confirmation email containing the tracking number and relevant delivery information.

6. Address Changes & Order Cancellations

Address Changes After Shipment:
Once your order has been shipped and is in transit, we are unable to modify or redirect the delivery address.

Order Cancellation Window:
You may cancel your order within 60 minutes after placing the order. If you need to update your shipping information, please cancel the original order within this timeframe and place a new order with the correct delivery details.

Responsibility After Cancellation Deadline:

• If you request cancellation more than 1 hour after placing your order, any applicable return shipping costs incurred may be your responsibility.
• If a package is lost, undeliverable, or cannot be recovered due to an incorrect address provided by the customer, all resulting losses and expenses shall be the customer’s responsibility. We will not be able to provide a replacement or refund in such cases.

7. Incorrect Items Received

If you receive a product that does not match your order, please contact our customer support team immediately at:

Email: mk@brrfid.com

Our team will assist you in resolving the issue as quickly as possible.

8. Return Shipping Instructions

Return Destination:
Please note that all eligible returns must be shipped to our designated warehouse located in China.

For detailed information regarding international return shipping fees, procedures, and responsibilities, please refer to our Returns and Refunds Policy.